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Austin Headquarters

We are here to help your backyard setup

Direct support from our Austin, Texas team. We respond to all warranty claims, sizing questions, and order inquiries within one business day.

1 Business Day

Average response time

2-Year

Comprehensive warranty

Austin, TX

Direct support team

Support Essentials

Before you inflate

Quick guidance on yard clearance, power requirements, and warranty coverage.

Clearance
Power
Coverage

5-Foot Yard Buffer

GFCI Power Requirements

2-Year Warranty Claims

Maintain a clear 5-foot safety buffer around all sides of your castle, keeping it away from fences, trees, and overhead branches.

Always plug your commercial blower into a weather-resistant, GFCI-protected outdoor outlet using a heavy-gauge extension cord.

Every castle and commercial blower motor is covered against manufacturing defects for two full years from your purchase date.

Get in touch

Talk with our Austin support team

Reach out by phone, email, or drop us a message below. We are available Monday through Friday to assist with sizing, setup, and warranty questions.